Sunday, July 13, 2008

Appliance Question #4: Microwave parts hard to find

I received an email from Bob:
The label that was on the back of my 'Little Litton' has gone to another world!
Bottom line, I do not find any S.N. or other data to identify it. Consequently, I do not know how to order a new control knob for the front. Mine died......
I appreciate your offer for assistance. If the knob is universal, perhaps there might be one available in Norman, OK or nearby OKC, OK
Thank you.


I answered him via email, but I wanted to share my response with you:


The serial number is not needed to purchase parts. If you still have the use and care guide that came with the microwave, you might find the model number listed in the guide. You will need the model number to order the parts needed. Also, if you remove the outer cover you might find a model number printed on the inner cabinet or the frame.

Litton Industries, is now owned by Northup Grumman. You might want to give them a call to see if the parts are still available. Another place to look is on the web. There are part companies that sell only microwave parts and they might have what you need.

The cost of purchasing a new microwave vs. the repair of the old microwave is a decision that you might want to consider since the prices for a new microwave is cheaper than repairing the old one.

Bob,
let me know if that worked for you. Remember to send your appliance questions to eric@erickleinert.com.

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